PRIVACY POLICY [#$$#]
Welcome to the website of ECOSOLARIS SERVICES SRL (ecosolaris.ro). We are a company specializing in the sale of photovoltaic equipment and systems, and we are committed to protecting the privacy of your information. This privacy policy explains how we collect, use and protect the personal information you provide when you use our website.
Who are we?
Our online platform dedicated to the sale of photovoltaic equipment and systems. At ECOSOLARIS SERVICES SRL, we are committed to providing a transparent and safe shopping experience for all our customers. We are a team passionate about green and sustainable energy, and our mission is to provide efficient and affordable solutions for renewable energy production. Every member of our team is dedicated to providing you with the support and information you need to help you make the best solar energy choices. If you have any questions or feedback, do not hesitate to contact us at the email address contact@ecosolaris.ro or to the phone number +40 31 433 7099. We are here to help and support you in all aspects of our equipment and services.
What personal data we collect and why we collect it
At ECOSOLARIS SERVICES SRL, we collect the following types of personal data:
- Personal Information: Includes name, email address, telephone number, date of birth and any other relevant information we need to contact or identify you.
- Usage data: This includes information about how you use our website and our services.
- Marketing and Communication Data: We collect your preferences regarding receiving marketing materials or how you prefer to communicate with us.
We do not collect and process personal data of persons under the age of 16 without the written consent of their parents. If you are the parent or guardian of a minor under the age of 16 and believe that they have provided us with personal data without your consent, please contact us at contact@ecosolaris.ro to be able to take the necessary measures. We ensure that all personal data collected will not be sold or transferred to third parties without your consent.
Comments and Media
When visitors interact with our site by commenting or uploading media, we want to highlight the following:
- Comments: If you use the comments feature, your IP address and browser information may be collected to help detect spam.
- Media: If you choose to upload images to our site, please be aware that uploaded images may include embedded location data (EXIF GPS). It is recommended to avoid uploading images with such location data. Site visitors can download and extract any location information from images on the site.
- Profile Pictures: If you choose to use a profile picture, it will also be visible to other users of the site.
This information is provided to help you understand how we manage comments and media on our site and to ensure that you are aware of the impact of your decisions in this regard.
Contact forms
When using one of our forms available on the site, including the contact form, please keep the following in mind: [#$$#]
- After submitting a form, all information provided is stored indefinitely. This includes personal information such as your name, email address, phone number and any other information you have provided.
- All information collected through forms is stored for the purpose of providing you with customer service and to ensure that we can respond to your requests efficiently and professionally.
This policy is intended to inform you about how we handle the information provided through our contact forms and to assure you that we respect the privacy and security of your personal data.
Cookies
Our website uses cookies. For more details on how we use cookies and your rights in this regard, please see our Cookie Policy page. For any additional questions or concerns regarding the use of cookies on our website, please contact us. For detailed information about the cookies used on this site and how they are managed, we invite you to visit our Cookie Policy page.
Google Analytics
Our website uses the Google Analytics platform, a web analysis service provided by Google. Google Analytics uses various cookies or various IP addresses to analyze how users use our website and to monitor our services and products. All information generated by the IP address or cookies will be transmitted and stored on Google servers. Google will use this information on our behalf to evaluate our website and provide reports on website activity. It is important to note that you have the possibility to refuse cookies by selecting the appropriate settings in your browser. However, it is possible that some functions of the site will not work correctly as a result of this action. For more information about Google Analytics' privacy policy and how it affects your privacy, please see Google's Privacy Policy.
Who we share your data with
As part of our business, we may share your personal data with our partners or payment processors to provide you with our services and products. It is important to emphasize that all these activities are carried out securely, respecting confidentiality and security standards. Our partners and payment processors are carefully selected to ensure that your data is treated in accordance with our strict privacy and security standards. They are contracted under agreements that establish their obligations to protect the data and to use it exclusively for the purposes established by mutual agreement. We are committed to maintaining the privacy of your personal data and ensuring that it is only used in ways that benefit you and are consistent with your expectations.
How long we keep your data
At ECOSOLARIS SERVICES SRL, we keep your personal data according to the following principles:
- If you leave a comment on our site, the comment and its metadata are kept indefinitely. This practice allows us to automatically recognize and approve any subsequent comments you might post, rather than holding them in a moderation queue. [#$$#]
- For users who register on our website, we also store the personal information they provide in their user profile. This information is retained as long as the user's account is active.
- Personal information provided on our site can only be viewed, modified or deleted by site administrators. This helps us to ensure that your data is managed in a safe and responsible way.
We are committed to maintaining the confidentiality and security of your personal data throughout our relationship and to respecting your rights under applicable law.
How we protect your personal data
At ECOSOLARIS SERVICES SRL, we are committed to protecting the confidentiality and security of your personal data through the following measures:
All personal data is stored securely using advanced security technologies and protocols.
Sensitive information and passwords are encrypted during storage to protect against unauthorized access.
We carry out constant monitoring to ensure that all data is kept safe and that our security system is working effectively.
These measures are taken to ensure that your personal data is protected against unauthorized access, improper use or disclosure, alteration or destruction.
Contact
For any concerns or additional information regarding our privacy policy, please contact us at the email address contact@ecosolaris.ro. We are here to provide you with the necessary support and to answer all your questions or concerns related to the protection of personal data. Thank you for your trust and for choosing ECOSOLARIS SERVICES SRL for your needs in the field of solar energy and photovoltaic equipment.
